Term and Conditions

Last Updated: [Insert Date]

1. Acceptance of Terms

By accessing and using BuyBrightLamp.com (the “Site”), you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, please do not use our website.

2. Website Use and Intellectual Property

2.1 License to Use

We grant you a limited license to access and make personal use of this Site. This license does not include any resale or commercial use of the Site or its contents.

2.2 Intellectual Property Rights

All content on this Site, including text, graphics, logos, button icons, images, and product descriptions, is the property of BuyBrightLamp or its content suppliers and protected by international copyright laws. The compilation of all content on this Site is our exclusive property.

3. Product Information and Availability

We strive to provide accurate product descriptions, images, and specifications for our lighting solutions. However, we do not warrant that product descriptions or other content are complete, reliable, current, or error-free.

3.1 Product Variations

Actual colors and finishes may vary slightly from what appears on your screen due to monitor settings and lighting conditions.

3.2 International Restrictions

Certain products may not be available for shipment to all locations. We currently cannot ship to some remote areas in Asia and other regions.

4. Ordering and Payment

4.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending you an order confirmation email. We reserve the right to refuse any order for any reason.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing

All prices are in US Dollars (USD) and do not include applicable taxes or shipping fees unless otherwise stated. We reserve the right to change prices at any time.

5. Shipping and Delivery

5.1 Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Carrier: DHL or FedEx. Delivery Time: 10-15 business days after shipment
• Free Shipping: Available for orders over $50. Carrier: EMS. Delivery Time: 15-25 business days after shipment

Note: Delivery times are estimates and may vary depending on your location.

5.3 Delivery Issues

You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses, customs clearance, or circumstances beyond our control.

6. Returns and Refunds

6.1 Return Policy

We want you to be completely satisfied with your lighting purchase. Our return policy includes:

• Return window: 15 days from receipt of order
• Items must be in original condition with all packaging and accessories
• Original shipping costs are non-refundable
• Customer pays return shipping for non-defective items

6.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Opened light bulbs
• Used portable lighting items (unless defective)

6.3 Return Process

1. Contact our support team at [email protected] with your order details
2. Receive return authorization and instructions
3. Ship your return to our facility in Lake Oswego, OR
4. Allow 5 business days for inspection upon receipt

6.4 Refunds

Refunds are processed to your original payment method within 3-5 business days after we receive your return. Credit card refunds may take 1-2 billing cycles to appear.

7. Customer Responsibilities

7.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

7.2 Prohibited Uses

You agree not to:

• Use the Site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the Site
• Use any automated means to access the Site

8. Limitation of Liability

BuyBrightLamp shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your access to or use of, or inability to access or use, the Site or any products purchased through the Site.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Your continued use of the Site following any changes constitutes acceptance of those changes.

11. Contact Information

For questions about these Terms, please contact us at:

BuyBrightLamp Customer Service
1465 Illinois Avenue
Lake Oswego, OR 97934
United States
Email: [email protected]